Privacy Policy
This Privacy Policy is designed to notify you about how we collect, use, disclose, transfer, and otherwise process personally identifiable information that we collect on the site ('Personal Information'). This policy explains our privacy practices for peachypotter.com and its Apps ('Site') and other relevant services provided by the Site ('Services').
Accepting the Privacy Policy
We need to process your Personal Information to run the business and provide you with the Services. By accepting our Terms and Conditions, you are confirming that you have read and understand this policy including how and why we use your information. If you do not want us to collect or process your Personal Information as described in this policy, you should cease using the Services. We are not responsible for the content or the privacy policies or practices of any of our affiliates and/or other sites linking to our Site that are not managed/owned by us. Our Terms and Conditions require all users and account owners to be at least 18 years of age. While our website is designed for a general audience, we will not knowingly collect any data from children under the age of 13 or sell products to children. If you are under the age of 13, you are not permitted to use or submit your data to the website.By using the Services, you acknowledge that Peachy Potter will use your information in the United States and any other country where Peachy Potter operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to these countries to which we are permitted by law to transfer personal information.
The personal Information we collect
Personal data means any information about an individual from which that person can be identified. It does not include anonymised data, where the identity and identifying information has been removed. The following groups of personal data are collected:
Identity Data includes information such as: first name, last name, title, date of birth (optional), occupation, personal description, photo and gender.
Contact Data includes information such as: email address, billing address, delivery address, location, country, telephone number, loyalty programme membership number, and social media id (if you log in by social media).
Financial Data includes information such as: payment card details and bank account. Please note that if you place an order on the site, we will send you an email to acknowledge your order and to provide any updates on the statues of your order. After your order is processed and/or delivered, we no longer keep your credit card details. We use third party service provide (e.g Paypal) to process payments.
Transaction Data includes information such as: details of your purchases and the fulfilment of your orders (such as basket number, order number, subtotal, title, currency, discounts, shipping, number of items, product number, single item price, category, tax etc.); payments to and from you and details of other products and services you have obtained from us, correspondence or communications with you in respect of your orders, and details of any rewards and bonuses awarded.
Technical Data includes information such as: details of the device(s) you use to access our services, your internet protocol (IP) address, login data, your username and password, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
Profile Data includes information such as: purchases or orders made by you, product and style interests, preferences, feedback, and survey responses.
Information from third parties: Some members or visitors may choose to connect to Peachy Potter or register an Peachy Potter account using an external third-party application, such as Facebook or Instagram. Peachy Potter may receive information from those connected third-party applications. Connecting your Peachy Potter account to third-party applications or services is optional. If you choose to connect your account to a third-party application, Peachy Potter may receive information from that application. We may also collect public information in order to connect with you. We may use that information as part of providing the Services to you. You can also choose to share some of your activity on Peachy Potter on certain social media networks which are connected to your Peachy Potter account, and you can revoke your permission anytime in your third-party application account settings.
Choice & Control
The Site gives you the choice of providing, editing or removing certain information, as well as choices about how we contact you. You may change or correct your account information through your account settings. You may also remove certain optional information that you no longer wish to be publicly visible through the Services, such as your designs. You can also request the deletion of the personal information in your account by emailing us at hello@peachypotter.com. Depending on your location, you may also have certain additional rights with respect to your information, such as: (i) data access and portability (including the right to obtain a copy of your personal data you provided by emailing us); (ii) data correction (including the ability to update your personal data, in many cases via settings); (iii) data deletion (including the right to have Peachy Potter delete your personal information, except information we are required to retain such as shipping address information that is associated with an active purchase order, by contacting us); and (iv) withdrawal of consent or objection to processing (including, in limited circumstances, the right to ask Peachy Potter to stop processing your personal data, with some exceptions, by contacting us).
You may also control the receipt of certain types of communications from Peachy Potter in your account settings or in unsubscription link in emails you receive from us. Peachy Potter may send you messages about the Services or your activity. Some of these messages are required, service-related messages for members (such as transactional messages or legal notices). Other messages are not required, such as newsletters. You can unsubscribe from the corresponding emails by clicking the unsubscription link in the emails.
Cookies
Our website uses cookies to distinguish you from other users of our website and to keep track of your visits. They help us to provide you with the very best experience when you browse our website and to make improvements to our website. They also help us and our advertising networks to make advertising relevant to you and your interests.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
How we share your information and details
When you access or use the Services, we may disclose and share your personal data with the parties set out below. We rely on a number of legal bases to use your information in these ways. These legal bases include where:
• necessary to perform the contractual obligations in our Terms and Conditions and in order to provide the Services to you;
• where you have consented for us to do so. For example, if you have consented to receive marketing materials from third parties, or in respect of third parties’ (including co-branded or jointly promoted) products and services, we may pass your data on to the relevant third parties for the purpose of sending you such marketing communications;
• to business partners, suppliers, sub-contractors and other third parties that we use in connection with the running of our business for the purposes set out in the table above in the section ‘How we use your data’, such as:
- third party service providers that we engage to provide IT systems and software, and to host our website;
- third-party payment processing services (including Worldpay, Adyen, Paypal, and in certain regions Klarna, Clearpay and Laybuy) to process your payment to us. Peachy Potter does not store your payment information. Your payment details are provided to the payment processing service you have selected, who are required to comply with applicable regulations and data protection laws. Please refer to the privacy policy of the relevant provider for details of how they process your personal data.
- third party service providers that we engage to deliver goods you have ordered;
- third party service providers that we engage to send emails and postal mail on our behalf including in relation to incomplete orders or abandoned baskets, or marketing communications, to provide data cleansing services and to provide marketing and advertising services;
- analytics and search engine providers that assist us in the improvement and optimisation of our website;
- affiliate networks through whom you have accessed our website;
• to any third party to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or
• to our professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
SECURITY
Here at Peachy Potter we take your security seriously and we follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. However, please acknowledge that no data transmission over the internet or information stored technology can be guaranteed to be 100% secure. You are responsible for posting any information that you disclose and disseminate on the site. Your account information is protected by a password chosen by you, and which its non-encrypted form is not permanently stored on our premises. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services. If you have any questions about the security of your personal information, you can contact us at hello@peachypotter.com. Peachy Potter's Site is accessible only through an encrypted channel secure socket layer technology (SSL). Please note that after a transaction, your credit card information will not be stored on our servers.
Retention
Peachy Potter will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active (i.e., for the lifetime of your Peachy Potter member account), as described in this policy, or as needed to provide the Services to you. If you no longer want Peachy Potter to use your information to provide the Services to you, you may close your account. Peachy Potter will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. Please note that closing your account may not free up your email address, username, or shop name (if any) for reuse on a new account. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.
ANALYTICS
Peachy potter implements Google analytics on the site, a service provided by Google, INC. (Google”), to gather information about how users engage with our services. For more information about google analytics, please visit policies.google.com/technologies/partner-sites. Google analytics collects and stores data such as time of visit, pages visited, time spent on each page of the website, the internet protocol address, and the type of operating system usedin the devices used access the service. To opt out of Google analytics, you can use a browser plugin provided by google (http://www.google.com/ads/preference/plugin/).
Your rights
You have several rights under the data privacy legislation. This includes, under certain circumstances, the right to:
• request access to your personal data
• request correction of your personal data
• request erasure of your personal data
• request restriction of processing of your personal data
• request the transfer of your personal data
• object to processing of your personal data
• request human intervention for automated decision making
If you wish to exercise any of these rights, please email us at hello@peachypotter.com
Withdrawing Consent
Where you have provided your consent, you have the right to withdraw your consent to our processing of your information and your use of the Services. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communications. You can choose to withdraw your consent to our processing of your information and your use of the Services at any time by closing your account through your account settings and then emailing hello@peachypotter.com to request that your personal information be deleted, except for information that we are required to retain. This deletion is permanent and your account cannot be reinstated, and corresponding Services that require such information to render would no longer be available.
ANY FUTURE CHANGES TO THE PRIVACY POLICY
Peachy Potter reserves the right, at its sole discretion, to change, add or remove portions of the privacy policy at any time without prior notice. Any revised version will be effective at the time we post it. It is your responsibility to check the privacy policy each time before using the site. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes.
Contact us
For more information about our privacy practices you may contact us by e-mail at hello@peachypotter.com